Values

1. Quality: We are committed to offering only authentic, high-quality products that exceed our customers' expectations.

2. Customer Service: We prioritize personalized attention, ensuring that each customer receives advice and support in their purchasing experience.

3. Authenticity: We value honesty and transparency, carefully selecting each product we offer.

4. Inclusivity: We foster an environment where everyone feels welcome and represented, celebrating diversity in beauty.

5. Commitment: We are dedicated to continuous improvement, always seeking to innovate and adapt to the needs of our clients and the market.

6. Community: We believe in the power of connection and mutual support, striving to build strong relationships with our customers and community.

 History

Viva Glam is a makeup store in Saltillo, Mexico, dedicated to offering authentic and high-quality products for 5 years. What sets them apart is their focus on personalized service, helping customers find what they need, whether for everyday use or special events. With meticulous attention to detail and a commitment to customer satisfaction, Viva Glam has earned the trust of the community. In addition, its extended hours facilitate a unique shopping experience and expert advice.

Mission

Provide makeup products of the highest quality, carefully selected to meet the needs and preferences of our customers. We are committed to offering an exceptional shopping experience through personalized service, expert advice and attention to detail that ensures authenticity and excellence in each product. We seek to empower our clients to feel confident and beautiful, whether in their daily routine or on special occasions, creating a community where beauty and authenticity are celebrated.

Vision

To become the reference online store for makeup products in Mexico, recognized for our wide selection of authentic and high-quality brands. We aspire to be a leader in the sector, constantly innovating in the purchasing experience and customer service. Our goal is to empower our customers through beauty, fostering an inclusive community where everyone feels valued and celebrated. We want to be the preferred destination for those seeking authenticity, quality and expert advice on their makeup journey.

The business sells its products to retailers who then distribute them to consumers. This may include large department stores and specialty beauty stores.